Inventing for the Rest of Us

I mentioned in my last blog post about my improved clamshell packaging. That’s one aspect of the packaging that has helped the perceived value of the Headset Buddy. But another large component of the packaging is the design and content of the card insert. It may seem simple to put the name of the product and describe what it does, but I’ve found it’s not as simple as that.

One habit I’ve started for myself is that whenever I show someone the Headset Buddy, before I tell them what it does, I ask them if they can tell me what it does. The point of the packaging is to quickly,clearly, and concisely communicate (not necessarily describe) what your product does.

What I found after asking a handful of business contacts, friends, and acquaintances, is that my insert card was doing a good job telling people what the Headset Buddy does. Just from the name people assumed it was for a headphone or a headset. Some people thought it was a splitter that allows two headsets to be used on an MP3 player. Others thought it was for a phone headset instead of a PC headset.

At first I thought that I was asking the wrong people, but almost everyone was not understanding, within a few seconds, the purpose of the Headset Buddy. So I went to radio shack and looked at other packaging to see what they were doing that I was not. One of the main things other packaging did was have a picture of someone using the product. Also, I realized that my icons on my first design weren’t clear that the adapter was for a PC headset to connect to a phone. I also noticed that most packaging left the detailed specs such as “Mic/Audio 3.5mm to 2.5mm” on the back of the packaging instead of the front.

So for my second design, here are the steps I took to quickly, clearly, and concisely communicate the intended use of the Headset Buddy:

1. Just like I saw on other examples of packaging, I added a picture of someone using a PC headset. Because of the small size of the card insert, unfortunately the picture is smaller than I would like.

2. I changed the icons from this:

to this:

3. I moved the technical specs of plug sizes to the back of the insert.

4. Although this seems like a small change, I modified the description from “Use One PC Headset With Computer & Phone” to “Use Your PC Headset With Phones”. The reason for the change is because people were confused by the dual use of “Computer & Phone.” It should be implied that the PC Headset can be used with your computer, so I just made the statement clear that it can now be used with phones.

5. I also added what the Headset Buddy is compatible with, and trademark/copyright statements to the back of the card.

I’m sure there’s more steps I can do to improve the design, and that will happen by continuing to survey customers. Continuous improvement is the life of an inventor and entrepreneur.

- Bryan Daigle

Dual 3.5mm to 2.5mm Headset to Phone Adapter